But the installation process stood out as particularly painful. I tested ADT's home security system over two weeks, and my time with it was mostly unremarkable. But no system exists in a vacuum, and sometimes I'll point out when a system doesn't try to do something but should. My goal is to judge each system according to its own standards, essentially asking what it's trying to do, then answer if it does it. Some lean more on a central hub, while others work best with an app. Some focus more on security and others emphasize smart home devices. These systems are tough to rate, partly because each one presents a different vision of how home security can look. Then we see how the system works as a whole, looking for what integration options are available and how accessible controls and triggers are. Once everything is up and running, we test each device individually, ensuring it accomplishes what it should (like, does a motion detector detect motion?). For professionally installed systems like ADT, we schedule an installation with technicians like any customer, then follow their instructions and suggestions carefully. Here's how we test: First, we either purchase the system ourselves or work with the company to acquire it for testing purposes, to be returned afterward. With this ongoing project, we're trying to give the fullest and most up-to-date information on which system is best for you.
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We're trying to change that, testing major home security providers in the industry, from professional services like ADT and Vivint to DIY systems like Ring and Wyze. While CNET has historically tested plenty of smart home security devices - and even DIY security systems - our coverage of professionally installed home security systems was a little more sparse. This means existing ADT customers can now control their security systems with Google Assistant through voice and touch control using a Nest Mini, Nest Hub or Nest Hub Max.īefore diving into our ADT review, a little context might be helpful. And in April 2021, ADT began installing and selling Nest products. In 2020, ADT started integrating with Google Nest home automation devices, including its smart cams and Google Assistant-equipped Nest Hub smart displays. The company is working to rise to the challenge.
With direct competitors like Comcast Xfinity and Vivint and a host of DIY home security systems, including innovative contenders like the Ring Alarm Pro, traditional contract-based services like ADT are becoming a thing of the past. But ADT faces an evolving and ever-modernizing home security marketplace. ADT, the granddaddy of all home security companies, has been around in some form for close to 150 years, and remains one of the most recognizable brands on the market.
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